In the last
three months, I have started through Shalom House in York County. The
particular program I work in is considered supported housing, in that tenants
have 24 hour access to staff members (who are trained and licensed to
administer medications); however they have full freedom to come and go as they
please, and have as much contact with staff as they like (so long as they have
visual contact 1x/day). This is my first
employment experience directly in the mental health field, and already, I have
learned so much about the intricacies and challenges of providing care for
those experiencing mental illness. Each resident has a number of different
providers who they are required to see regularly in numerous locations. In
addition to round the clock access to staff members, what holds each of these
clients accountable for their self care (including employment obligations,
appointments with providers and more) is the caseworker. In many cases, family
members are unable to serve in this supportive role, and without the link to
community that caseworkers provide, it is apparent that many of the clients in
this residence would be unstable.
Having this
awareness of the essential work that caseworkers do, in conjunction with what
is occurring with Section 17 in Maine, the Weil chapter on the history of the
mental health system could not have come at a more appropriate time. There are two sides to the “case management” argument–
one in favor of the service, which accepts
that 1.) the mental health system is
fragmented and 2.) case management services assist those with mental illness or
other serious diagnosis navigate the fragmented system. The opposition to case
management services believes that 1.) continuing case management continues support of a fragmented system and 2.)
(using language from government officials) case management “fosters dependence.”
The ruling suggests that case
management services be offered only to those diagnosed with schizo-affective
disorder and schizophrenia – two illnesses deemed, in the public eye, to be the
most ‘severe.’ When attempting to cut government costs, limiting this service
to those individuals makes some kind of sense… that is unless you have seen
case management in action. It’s easy
to say that providing services fosters dependence. It is harder to provide empathy to high service utilizers with whom you
have no connection – probably due to the fact that you have experienced an
entire life’s worth of privilege. It’s easy
to limit services to those diagnosed with schizo-affective disorder and
schizophrenia – understanding that yes – those diagnosis by nature, are very
severe. It is harder to attempt to
live an organized life (attending doctor’s appointments, making phone calls,
managing mail etc.) when experiencing the absolute chaos of homeless life.
At least in
the 1960s, at the start of the community mental health movement, when clinical,
hospitalized services were diminished, something else was offered – even if it
was short-sided and failed. The changes to Section 17 offer nothing but
reducing services that are already flawed and fragmented.
I don’t envy
those in legislative positions in any way. However, fiscally motivated change
with no first person knowledge of the impact on service recipients is inhumane.
What is equally disturbing, is that despite heavy participation and action on
this by providers, as Terrie Haggey put it in her write in to the Portland
Press Herald, opposition to these changes are continuing to fall on “deaf
ears.”
References:
Haggey, T. (2016). Maine voices: Did opposition to DHHS
changes to section 17 fall on deaf ears?. Portland
Press Herald.
Weil, M., Reisch, M., &
Ohmer, M. (2013). The Handbook of Community Practice. 2nd Edition.
Sage.